Skip to content
Police Pay Australia
Australian Federal Police · Injury and workers comp

AFP workers comp
Comcare, the SRC Act and PTSD cover

If you've been injured working for the AFP, whether in national operations, ACT Policing or as a PSO, this guide explains how Comcare claims work, what you're paid and when it steps down, the PTSD presumption, and how to challenge a decision.

Updated 9 October 2026 15 min read Sources checked 9 October 2026 Independent, not advice

The short answer

AFP employees, including ACT Policing members and Protective Service Officers, are covered by the Safety, Rehabilitation and Compensation Act 1988 through Comcare. Weekly payments are 100% of normal weekly earnings for the first 45 weeks of lost hours, then 75% to 100% depending on hours worked. PTSD is presumed work-related for AFP employees from 15 December 2023.

Full pay for

45 weeks

of lost hours (SRC Act s 19)

Then, if not working

75%

of normal weekly earnings

PTSD presumption

Since 2023

for injuries from 15 Dec 2023

Ask for reconsideration

30 days

then 60 days to apply to the ART

Contents +
  1. 1Which scheme covers you
  2. 2What counts as a work injury
  3. 3How to claim, step by step
  4. 4Weekly payments and the 45-week step
  5. 5Worked example
  6. 6Rehabilitation and suitable duties
  7. 7Psychological injury and the PTSD presumption
  8. 8Medical costs and lump sums
  9. 9Workers comp and medical retirement
  10. 10Reconsideration and the ART
  11. 11Support services
  12. 12Questions for the AFPA
  13. 13FAQs
  14. 14Sources

Which workers compensation scheme covers the AFP?

AFP employees are covered by the Commonwealth scheme: the Safety, Rehabilitation and Compensation Act 1988 (the SRC Act), run by Comcare. The AFP pays Comcare a premium and Comcare decides claims. We found no sign that the AFP holds its own self-insurance licence.

That's true wherever you work. National operations, ACT Policing, PSOs at airports and Defence sites, and unsworn staff are all "AFP employees" under the AFP Act 1979, and the SRC Act names AFP employees directly.

The law

SRC Act 1988

Safety, Rehabilitation and Compensation Act (Cth)

Claims decided by

Comcare

AFP is a premium payer

Reviews go to

The ART

Administrative Review Tribunal

The AFP's health program, SHIELD, covers prevention, early intervention, rehabilitation and recovery. It sits alongside the Comcare claim rather than replacing it. For how other forces compare, see our national guide to police workers compensation.

What counts as a work injury under the SRC Act?

An "injury" covers physical injuries, diseases and the aggravation of existing conditions. For a disease, including most psychological conditions, your employment must have contributed "to a significant degree", which section 5B defines as "substantially more than material".

How the SRC Act treats common AFP injuries

Injured in a use-of-force incident or protest

Generally covered?
Yes
Why
Injury arising out of or in the course of employment

Knee injury in mandatory fitness or OST training

Generally covered?
Yes
Why
In the course of employment

PTSD diagnosed after 15 Dec 2023

Generally covered?
Yes, presumed
Why
s 7(11)-(14) first responder presumption

Depression from workload or a difficult deployment

Generally covered?
Possibly
Why
Employment must contribute to a significant degree (s 5B)

Distress from a reasonable performance appraisal or disciplinary process

Generally covered?
No
Why
Reasonable administrative action exclusion (s 5A)

General guide only. Comcare decides each claim on its evidence.

The reasonable administrative action exclusion

Section 5A excludes an injury suffered "as a result of reasonable administrative action taken in a reasonable manner". That includes a reasonable performance appraisal, counselling, suspension or disciplinary action, or not getting a promotion or transfer. If the action wasn't reasonable, or wasn't done reasonably, the exclusion doesn't apply.

How to make a Comcare claim, step by step

Section 53 requires written notice of the injury "as soon as practicable" after you become aware of it. A late notice is still accepted if it causes no prejudice or there's a reasonable cause, but early notice makes everything easier.

  1. 1

    Report it at work

    Same shift

    Tell your supervisor and record the incident through the AFP's internal safety reporting. Note dates, job numbers and witnesses.

  2. 2

    See a doctor or psychologist

    As soon as you can

    Get a medical certificate. Tell them it's a work injury and describe the incident or exposure.

  3. 3

    Lodge the Comcare claim form

    As soon as practicable

    Use Comcare's approved form with the certificate. Without the certificate the claim isn't treated as made, except for medical-expense-only claims (s 54).

  4. 4

    Comcare decides

    20 or 60 days

    20 calendar days for an injury, 60 for a disease (most psychological claims), under the SRC Regulations. The clock pauses while a medical examination or information is outstanding.

  5. 5

    Rehabilitation and return to work

    Ongoing

    The AFP works with you on rehabilitation, suitable duties and a return-to-work plan, with SHIELD covering early intervention and recovery.

Your leave comes back if the claim is accepted

If you use personal leave while waiting, section 23A(9) of the SRC Act says the employer must restore your leave credit once compensation covers that period. The AFP's Serious Illness Registry in clause 54 of the enterprise agreement is only for non-compensable illness or injury.

How much you're paid: the 45-week rule and step-downs

Weekly incapacity payments are worked out from your normal weekly earnings (NWE). That's your ordinary-time pay plus average allowances, excluding allowances for special expenses (s 8). Overtime counts only if you were required to work it on a regular basis. The averaging period is the 2 weeks of continuous employment before the injury (s 9).

For the first 45 weeks of incapacity, Comcare pays NWE minus what you earn, or could earn, in suitable work. The 45 weeks are counted in lost hours, up to 45 times your normal weekly hours, so a graduated return stretches them out (s 19(2), (2A)).

SRC Act s 19(3): the step-down after 45 weeks

Not working

Adjustment percentage after 45 weeks
75%

Up to 25% of normal hours

Adjustment percentage after 45 weeks
80%

Over 25% up to 50%

Adjustment percentage after 45 weeks
85%

Over 50% up to 75%

Adjustment percentage after 45 weeks
90%

Over 75% but under 100%

Adjustment percentage after 45 weeks
95%

Full normal hours

Adjustment percentage after 45 weeks
100%

Compensation = adjustment percentage x NWE, minus what you earn or are able to earn. Capped at 150% of AWOTE (s 19(5)). NWE rises with pay rises while you're still employed (s 8(9)).

Weekly payments stop at pension age. If you're injured within 2 years of pension age, they're limited to 104 weeks (s 23). There's no compulsory retirement age in the AFP Act, so this is the hard stop for most members.

After 45 weeks, every extra hour you can safely work lifts your total income. The step-down is designed to reward a graduated return.

Worked example: a Band 3.3 member after 45 weeks

Take a member on Band 3.3 ($81,350 base from 9 December 2025) on an Operations pattern with the 22% Core Composite: $99,247 a year, calculated by us. Using the AFP's pay formula (annual x 12/313 a fortnight), that's about $1,902 a week. Your real NWE depends on your allowances in the 2 weeks before the injury.

Band 3.3 with Core Composite: weekly income ceiling after the first 45 weeks (our calculation, before tax)

Not working

Adjustment
75% of NWE
Ceiling on income (comp + earnings)
$1,427

Up to 25% of normal hours

Adjustment
80% of NWE
Ceiling on income (comp + earnings)
$1,522

Over 25% up to 50%

Adjustment
85% of NWE
Ceiling on income (comp + earnings)
$1,617

Over 50% up to 75%

Adjustment
90% of NWE
Ceiling on income (comp + earnings)
$1,712

Over 75% but under 100%

Adjustment
95% of NWE
Ceiling on income (comp + earnings)
$1,807

Full normal hours

Adjustment
100% of NWE
Ceiling on income (comp + earnings)
$1,902

Calculated by us from base x 1.22 x 6/313. A Sergeant-level member on Band 6.2 ($143,523 with the composite) would have an NWE of about $2,751.

If this member is fully off work after 45 weeks, Comcare pays about $1,427 a week. If they're back on exactly half their normal hours, they earn about $951 and Comcare pays about $666, for $1,617 in total (the 85% band). A small increase in hours above 50% moves them into the 90% band.

Free tool

See a stepped-down payment after tax

A member on Band 3.3 with the 22% Core Composite ($99,247 a year) earns about $1,902 a week. See what 75% of that looks like per fortnight after tax.

Open the AFP calculator →

Rehabilitation and suitable duties: what the AFP must do

Part III of the SRC Act deals with rehabilitation, and it puts real duties on the employer as well as on you. In practice the AFP's SHIELD team, an approved rehabilitation provider and your treating practitioner work together on a plan to get you back to safe, meaningful work.

Rehabilitation provisions in the SRC Act (Part III and Part II Division 6)

s 36

What it covers
Assessment of your capability to undertake a rehabilitation program
What it means for you
You may be asked to attend an assessment by a doctor or rehabilitation provider

s 37

What it covers
Provision of rehabilitation programs
What it means for you
A written program of treatment, graduated duties or retraining

s 40

What it covers
Duty to provide suitable employment
What it means for you
The employer must take reasonable steps to give you suitable duties

s 39

What it covers
Compensation for alterations
What it means for you
Costs of modifications or aids needed because of the injury

s 30

What it covers
Redemption of compensation
What it means for you
Small ongoing entitlements can sometimes be paid out as a lump sum

Take part in assessments and programs unless you have a genuine reason not to. Refusing without a reasonable excuse can affect your compensation, so if a proposed program doesn't suit your injury, put your reasons in writing and get your treating doctor's view.

Making suitable duties work

  • ✓ Ask for your duties, hours and review dates in writing
  • ✓ Make sure your treating practitioner has seen and agreed the plan
  • ✓ Keep a simple diary of symptoms and hours worked each week
  • ✓ Raise problems early with your case manager rather than stopping work
  • ✓ Remember that every hour above 25%, 50% and 75% of normal hours lifts your adjustment percentage after 45 weeks

For specialist roles with operational standards, such as firearms or tactical work, ask early how long you can stay on restricted duties and what a return to full duties will require.

Psychological injury and the PTSD presumption

Since the Fair Work Legislation Amendment (Closing Loopholes) Act 2023, the SRC Act presumes that PTSD in a first responder is work-related. Section 7(13)(a) names the AFP Commissioner, a Deputy Commissioner and any AFP employee as first responders, so sworn members, PSOs, ACT Policing and unsworn staff are all included.

The conditions in s 7(11)

  • ✓ You've been diagnosed with PTSD by a medical practitioner or psychologist under DSM-5-TR
  • ✓ You were employed as a first responder at any time before the symptoms became apparent
  • ✓ Your PTSD was suffered or aggravated on or after 15 December 2023
  • ✓ Employment is then taken to have contributed to a significant degree, unless the contrary is established

What it changes

  • ✓You don't have to prove which incidents caused your PTSD
  • ✓A psychiatrist isn't required; a psychologist's diagnosis can qualify
  • ✓It covers unsworn AFP employees too

What it doesn't

  • ✕It doesn't apply to PTSD suffered before 15 December 2023
  • ✕It doesn't cover depression or anxiety without a PTSD diagnosis
  • ✕Comcare can still rebut it with evidence, and the s 5A exclusion remains

For other psychological injuries, the general disease test applies: work must contribute substantially more than materially. Keep notes of incidents, deployments and conversations, and see a treating practitioner early.

If you need to talk to someone now

  • Emergency

    000

    If you or someone else is in immediate danger.

  • Lifeline

    13 11 14

    24/7 crisis support. Text 0477 13 11 14.

  • Beyond Blue

    1300 22 4636

    24/7 counselling and support.

  • AFP Employee Assistance Program

    Internal

    Free, confidential counselling for staff, partners and dependants (EA cl 79). Find the current number on the intranet.

  • Fortem Australia

    1300 33 95 94

    Lists the AFP among the first responders it serves. Business hours.

Medical costs and lump sums

Comcare pays the reasonable cost of medical treatment for an accepted injury, whether or not you're off work (s 16). There's also help with household services and attendant care (s 29), and two lump sums for permanent impairment.

Impairment threshold

10% WPI

s 24; 5% for hearing loss

Permanent impairment max

$243,910

indexed, from 1 Jul 2026 (secondary)

Non-economic loss max

$91,466

two components of $45,733 each (secondary)

The permanent impairment payment under section 24 is based on your whole person impairment percentage under Comcare's approved Guide. Non-economic loss under section 27 is paid on top, using a second assessment of how the impairment affects your life. The 10% threshold applies to psychiatric impairment too.

Indexed figures

The 2026-27 maximums above come from a law firm's summary of Comcare's indexed rates, because Comcare's own page didn't load when we checked. Household services and attendant care are each capped at about $609.74 a week on the same source.

How workers comp interacts with medical retirement

Section 32 of the AFP Act lets the Commissioner retire an employee "because of physical or mental incapacity", with or without consent. A non-consensual retirement can be reviewed. Before it can happen, CSC must usually certify: a section 54C certificate for CSS members under maximum retiring age, and certificates for PSS and PSSap members under 60.

  1. 1

    Accepted Comcare claim

    While employed

    Weekly payments under s 19, with rehabilitation and suitable duties.

  2. 2

    Incapacity retirement considered

    s 32

    The Commissioner decides under AFP Act s 32, after any CSC certificate.

  3. 3

    Super benefit paid

    CSC

    Your CSS, PSS or PSSap invalidity benefit is paid because of the retirement.

  4. 4

    Comcare payments recalculated

    ss 20-21A

    Weekly payments switch from s 19 to s 20 (pension), s 21 (lump sum) or s 21A (both), which reduce compensation by reference to the super benefit.

The offset formulas are complex and depend on your scheme, so ask Comcare and CSC for written estimates before agreeing to retire. Our AFP medical retirement guide covers the process in more detail.

Disputes: reconsideration, the ART and the Federal Court

If Comcare rejects your claim, reduces payments or refuses treatment, there's a clear three-step path. The AAT was replaced by the Administrative Review Tribunal (ART) on 14 October 2024.

Comcare dispute time limits

Ask Comcare to reconsider

Time limit
30 days from when the decision came to your notice
Notes
Extensions possible (s 62). Comcare must decide within 30 calendar days.

Apply to the ART

Time limit
60 days from the reconsideration decision
Notes
SRC Act s 65(4) overrides the ART's usual 28 days. No fee for SRC decisions.

Appeal to the Federal Court

Time limit
28 days from the ART decision (Comcare guidance)
Notes
Questions of law only

The AFP Association has industrial officers and lawyers who help members with Comcare disputes and appeals. Call them before you lodge a reconsideration request, because the evidence you submit then shapes everything after.

Support services for AFP, ACT Policing and PSOs

These services are confirmed on the AFP's, the AFPA's or the provider's own website.

Where AFP members can get help

AFP Employee Assistance Program

What it offers
Free, confidential counselling for staff, partners and dependants, on paid time (EA cl 79)
Contact
Intranet

AFP SHIELD health program

What it offers
Prevention, early intervention, rehabilitation and recovery
Contact
Intranet or your manager

AFP Association (AFPA)

What it offers
Industrial officers and lawyers, including Comcare disputes and appeals
Contact
(02) 6285 1677

AFP Legacy

What it offers
Support and financial help for families of AFP members who die or suffer an accident, injury or illness
Contact
(02) 5126 9335

Fortem Australia

What it offers
Free wellbeing and psychology support for first responders and families; lists the AFP
Contact
1300 33 95 94

Lifeline / Beyond Blue

What it offers
24/7 crisis support and counselling
Contact
13 11 14 / 1300 22 4636

We couldn't verify the AFP EAP provider's current phone number on a public page, so we haven't published one.

If you or someone else is in immediate danger, call 000.

Questions to ask the AFP Association

The AFPA handles Comcare matters every week. Take this list to your first call.

  • ✓ How has Comcare calculated my NWE, and is my Core Composite included?
  • ✓ How many of my 45 weeks of lost hours have I used so far?
  • ✓ Does my PTSD claim meet the s 7(11) presumption, and is the date of injury after 15 December 2023?
  • ✓ Has my personal leave been re-credited under s 23A(9)?
  • ✓ Should I ask for a permanent impairment assessment now?
  • ✓ How would incapacity retirement change my weekly payments under ss 20-21A?
  • ✓ Can AFPA lawyers help with a reconsideration or ART application?
  • ✓ What suitable duties are available, and how do I lift my hours safely?

For pay context, see our AFP salary guide and the AFP pay deal. Comparing forces? Read how the NT, SA and Tasmania treat injured officers.

Free email alerts

Changes to AFP injury and support schemes

We watch the SRC Act, Comcare's yearly indexed amounts and any changes to the first responder PTSD presumption. Get a short email when something that affects injured AFP, ACT Policing and PSO members changes.

  • ✓New Comcare lump sum caps each July
  • ✓Alerts when the SRC Act or regulations change

Sent by Police Pay Australia when there's news. Unsubscribe any time. See our privacy policy.

Frequently asked questions

Who handles AFP workers compensation claims?

Comcare. AFP employees are covered by the Safety, Rehabilitation and Compensation Act 1988 (the SRC Act), and the AFP pays premiums to Comcare, which decides claims. The AFP Act also refers to the SRC Act in its retirement provisions. ACT Policing members and PSOs are AFP employees, so they're covered the same way.

How much does Comcare pay injured AFP members?

For the first 45 weeks of lost hours, you're paid up to 100% of your normal weekly earnings, less what you earn or could earn. After that, the rate depends on how much you work: 75% if you're not working, rising in steps to 100% if you're back on full hours. Payments are capped at 150% of AWOTE.

Is PTSD presumed for AFP members?

Yes. Section 7(11)-(14) of the SRC Act, added by the Closing Loopholes Act, presumes that employment as a first responder contributed significantly to PTSD, unless the contrary is established. First responders expressly include any AFP employee. It applies to PTSD with a date of injury on or after 15 December 2023, diagnosed by a medical practitioner or psychologist under DSM-5-TR.

Do PSOs and ACT Policing get the PTSD presumption?

Yes. Section 7(13)(a) of the SRC Act lists the AFP Commissioner, a Deputy Commissioner and any AFP employee within the meaning of the AFP Act 1979. Protective Service Officers and ACT Policing members are AFP employees, so they fall within it, as do unsworn AFP staff.

How long does Comcare take to decide a claim?

Under the SRC Regulations, from 1 April 2024 Comcare has 20 calendar days for an injury claim and 60 calendar days for a disease claim, which includes most psychological injuries. The clock pauses while a medical examination or requested information is outstanding.

Do I get my personal leave back if Comcare accepts my claim?

Yes. Section 23A(9) of the SRC Act says that where salary was paid for a period now covered by compensation, the employer must restore the employee's leave credit. The AFP's Serious Illness Registry is only for non-compensable illness or injury, so a work injury should run through Comcare.

How do I challenge a Comcare decision as an AFP member?

Ask Comcare to reconsider within 30 days of the decision coming to your notice (extensions are possible). If you disagree with the reconsideration, apply to the Administrative Review Tribunal within 60 days. There's no ART fee for SRC Act decisions. Appeals on questions of law go to the Federal Court.

What happens to Comcare payments if I'm medically retired from the AFP?

Workers comp doesn't end because you leave. But once you retire and receive a superannuation benefit because of that retirement, weekly payments are worked out under sections 20, 21 or 21A instead of section 19, which reduce compensation by reference to the super benefit. Get the figures from Comcare and CSC before you decide.

Evidence

Sources and how we checked them

Every figure on this page comes from the sources below, read on 9 October 2026. Pay rates and rules change when new agreements are made, so check the source for the date you're reading this. Where we couldn't confirm something from an official source, the page says so instead of guessing. Spotted an error? Read our corrections policy.

  1. Safety, Rehabilitation and Compensation Act 1988 (Cth), compilation in force 1 July 2026 — ss 5A, 5B, 7(11)-(14), 8, 9, 16, 19-24, 23A, 27, 29, 53, 54, 62, 65
  2. Safety, Rehabilitation and Compensation Amendment Regulations (decision timeframes, reg 11A)
  3. Comcare: PTSD presumption factsheet for first responders (Jul 2025) — read via search excerpts
  4. Australian Federal Police Act 1979, ss 32-33 — retirement for incapacity and CSC certificates
  5. AFP Enterprise Agreement 2024-2027 — cl 54 personal leave and Serious Illness Registry; cl 79 EAP
  6. Administrative Review Tribunal Rules 2024, r 30 — no fee for SRC Act reviews
  7. AFP: Health and wellbeing — SHIELD program
  8. AFPA: Industrial and legal member benefits
  9. AFP Legacy: help for families
  10. Fortem Australia: Who we serve
  11. Sparke Helmore: Workers compensation statutory rates 2026-27 — secondary; Comcare indexed amounts from 1 July 2026

Related guides

Serving officers

More in this series

Injury and workers comp Police workers compensation in Australia Every force's injury scheme compared: who's covered, weekly payments, police top-ups, PTSD presumptions, lump sums, claims and disputes. Injury and workers comp NSW Police workers comp Exempt-worker rules, EPSS top-ups for up to 7 years, pre-1988 hurt on duty, EML claims, the IRO and the Personal Injury Commission. Injury and workers comp Victoria Police WorkCover WorkSafe weekly payments plus accident make-up pay to full pay for 52 weeks, the 2024 mental injury rules, claims and the Workplace Injury Commission. Injury and workers comp QPS workers comp The PTSD presumption for police officers and recruits, weekly payments, OSA during a claim, lump sums and Regulator reviews. Injury and workers comp WA Police workers comp Why WA police sit outside workers comp: 168 days' injury leave, paid medical costs and the medical retirement compensation scheme. Injury and workers comp SA Police workers comp How the Return to Work Act 2014 covers SAPOL officers: the 104-week limit, 80% step-down, psychological injury, SAET disputes and support. Injury and workers comp Tasmania Police workers comp Tasmania's workers compensation for police: weekly payment step-downs, the PTSD presumption, claims, TASCAT disputes and support. Injury and workers comp NT Police workers comp The NT Return to Work Act plus the Consent Agreement's 12 months of normal weekly earnings: step-downs, claims, disputes and support. Leave Police leave entitlements in Australia Annual, sick, long service and parental leave for all eight forces compared, with loading, cash-out and payout rules.
See every serving officers guide →

General information, not advice. This guide explains published rules and rates. It doesn't consider your personal circumstances and isn't financial, legal, tax or credit advice. Confirm anything you rely on with your force, your police association, the ATO or a licensed professional.