Which workers compensation scheme covers the AFP?
AFP employees are covered by the Commonwealth scheme: the Safety, Rehabilitation and Compensation Act 1988 (the SRC Act), run by Comcare. The AFP pays Comcare a premium and Comcare decides claims. We found no sign that the AFP holds its own self-insurance licence.
That's true wherever you work. National operations, ACT Policing, PSOs at airports and Defence sites, and unsworn staff are all "AFP employees" under the AFP Act 1979, and the SRC Act names AFP employees directly.
The law
SRC Act 1988
Safety, Rehabilitation and Compensation Act (Cth)
Claims decided by
Comcare
AFP is a premium payer
Reviews go to
The ART
Administrative Review Tribunal
The AFP's health program, SHIELD, covers prevention, early intervention, rehabilitation and recovery. It sits alongside the Comcare claim rather than replacing it. For how other forces compare, see our national guide to police workers compensation.
What counts as a work injury under the SRC Act?
An "injury" covers physical injuries, diseases and the aggravation of existing conditions. For a disease, including most psychological conditions, your employment must have contributed "to a significant degree", which section 5B defines as "substantially more than material".
Injured in a use-of-force incident or protest
- Generally covered?
- Yes
- Why
- Injury arising out of or in the course of employment
Knee injury in mandatory fitness or OST training
- Generally covered?
- Yes
- Why
- In the course of employment
PTSD diagnosed after 15 Dec 2023
- Generally covered?
- Yes, presumed
- Why
- s 7(11)-(14) first responder presumption
Depression from workload or a difficult deployment
- Generally covered?
- Possibly
- Why
- Employment must contribute to a significant degree (s 5B)
Distress from a reasonable performance appraisal or disciplinary process
- Generally covered?
- No
- Why
- Reasonable administrative action exclusion (s 5A)
| Situation | Generally covered? | Why |
|---|---|---|
| Injured in a use-of-force incident or protest | Yes | Injury arising out of or in the course of employment |
| Knee injury in mandatory fitness or OST training | Yes | In the course of employment |
| PTSD diagnosed after 15 Dec 2023 | Yes, presumed | s 7(11)-(14) first responder presumption |
| Depression from workload or a difficult deployment | Possibly | Employment must contribute to a significant degree (s 5B) |
| Distress from a reasonable performance appraisal or disciplinary process | No | Reasonable administrative action exclusion (s 5A) |
General guide only. Comcare decides each claim on its evidence.
The reasonable administrative action exclusion
Section 5A excludes an injury suffered "as a result of reasonable administrative action taken in a reasonable manner". That includes a reasonable performance appraisal, counselling, suspension or disciplinary action, or not getting a promotion or transfer. If the action wasn't reasonable, or wasn't done reasonably, the exclusion doesn't apply.
How to make a Comcare claim, step by step
Section 53 requires written notice of the injury "as soon as practicable" after you become aware of it. A late notice is still accepted if it causes no prejudice or there's a reasonable cause, but early notice makes everything easier.
- 1
Report it at work
Same shiftTell your supervisor and record the incident through the AFP's internal safety reporting. Note dates, job numbers and witnesses.
- 2
See a doctor or psychologist
As soon as you canGet a medical certificate. Tell them it's a work injury and describe the incident or exposure.
- 3
Lodge the Comcare claim form
As soon as practicableUse Comcare's approved form with the certificate. Without the certificate the claim isn't treated as made, except for medical-expense-only claims (s 54).
- 4
Comcare decides
20 or 60 days20 calendar days for an injury, 60 for a disease (most psychological claims), under the SRC Regulations. The clock pauses while a medical examination or information is outstanding.
- 5
Rehabilitation and return to work
OngoingThe AFP works with you on rehabilitation, suitable duties and a return-to-work plan, with SHIELD covering early intervention and recovery.
Your leave comes back if the claim is accepted
If you use personal leave while waiting, section 23A(9) of the SRC Act says the employer must restore your leave credit once compensation covers that period. The AFP's Serious Illness Registry in clause 54 of the enterprise agreement is only for non-compensable illness or injury.
How much you're paid: the 45-week rule and step-downs
Weekly incapacity payments are worked out from your normal weekly earnings (NWE). That's your ordinary-time pay plus average allowances, excluding allowances for special expenses (s 8). Overtime counts only if you were required to work it on a regular basis. The averaging period is the 2 weeks of continuous employment before the injury (s 9).
For the first 45 weeks of incapacity, Comcare pays NWE minus what you earn, or could earn, in suitable work. The 45 weeks are counted in lost hours, up to 45 times your normal weekly hours, so a graduated return stretches them out (s 19(2), (2A)).
Not working
- Adjustment percentage after 45 weeks
- 75%
Up to 25% of normal hours
- Adjustment percentage after 45 weeks
- 80%
Over 25% up to 50%
- Adjustment percentage after 45 weeks
- 85%
Over 50% up to 75%
- Adjustment percentage after 45 weeks
- 90%
Over 75% but under 100%
- Adjustment percentage after 45 weeks
- 95%
Full normal hours
- Adjustment percentage after 45 weeks
- 100%
| Hours worked that week (share of normal hours) | Adjustment percentage after 45 weeks |
|---|---|
| Not working | 75% |
| Up to 25% of normal hours | 80% |
| Over 25% up to 50% | 85% |
| Over 50% up to 75% | 90% |
| Over 75% but under 100% | 95% |
| Full normal hours | 100% |
Compensation = adjustment percentage x NWE, minus what you earn or are able to earn. Capped at 150% of AWOTE (s 19(5)). NWE rises with pay rises while you're still employed (s 8(9)).
Weekly payments stop at pension age. If you're injured within 2 years of pension age, they're limited to 104 weeks (s 23). There's no compulsory retirement age in the AFP Act, so this is the hard stop for most members.
After 45 weeks, every extra hour you can safely work lifts your total income. The step-down is designed to reward a graduated return.
Worked example: a Band 3.3 member after 45 weeks
Take a member on Band 3.3 ($81,350 base from 9 December 2025) on an Operations pattern with the 22% Core Composite: $99,247 a year, calculated by us. Using the AFP's pay formula (annual x 12/313 a fortnight), that's about $1,902 a week. Your real NWE depends on your allowances in the 2 weeks before the injury.
Not working
- Adjustment
- 75% of NWE
- Ceiling on income (comp + earnings)
- $1,427
Up to 25% of normal hours
- Adjustment
- 80% of NWE
- Ceiling on income (comp + earnings)
- $1,522
Over 25% up to 50%
- Adjustment
- 85% of NWE
- Ceiling on income (comp + earnings)
- $1,617
Over 50% up to 75%
- Adjustment
- 90% of NWE
- Ceiling on income (comp + earnings)
- $1,712
Over 75% but under 100%
- Adjustment
- 95% of NWE
- Ceiling on income (comp + earnings)
- $1,807
Full normal hours
- Adjustment
- 100% of NWE
- Ceiling on income (comp + earnings)
- $1,902
| Hours worked after 45 weeks | Adjustment | Ceiling on income (comp + earnings) |
|---|---|---|
| Not working | 75% of NWE | $1,427 |
| Up to 25% of normal hours | 80% of NWE | $1,522 |
| Over 25% up to 50% | 85% of NWE | $1,617 |
| Over 50% up to 75% | 90% of NWE | $1,712 |
| Over 75% but under 100% | 95% of NWE | $1,807 |
| Full normal hours | 100% of NWE | $1,902 |
Calculated by us from base x 1.22 x 6/313. A Sergeant-level member on Band 6.2 ($143,523 with the composite) would have an NWE of about $2,751.
If this member is fully off work after 45 weeks, Comcare pays about $1,427 a week. If they're back on exactly half their normal hours, they earn about $951 and Comcare pays about $666, for $1,617 in total (the 85% band). A small increase in hours above 50% moves them into the 90% band.
See a stepped-down payment after tax
A member on Band 3.3 with the 22% Core Composite ($99,247 a year) earns about $1,902 a week. See what 75% of that looks like per fortnight after tax.
Rehabilitation and suitable duties: what the AFP must do
Part III of the SRC Act deals with rehabilitation, and it puts real duties on the employer as well as on you. In practice the AFP's SHIELD team, an approved rehabilitation provider and your treating practitioner work together on a plan to get you back to safe, meaningful work.
s 36
- What it covers
- Assessment of your capability to undertake a rehabilitation program
- What it means for you
- You may be asked to attend an assessment by a doctor or rehabilitation provider
s 37
- What it covers
- Provision of rehabilitation programs
- What it means for you
- A written program of treatment, graduated duties or retraining
s 40
- What it covers
- Duty to provide suitable employment
- What it means for you
- The employer must take reasonable steps to give you suitable duties
s 39
- What it covers
- Compensation for alterations
- What it means for you
- Costs of modifications or aids needed because of the injury
s 30
- What it covers
- Redemption of compensation
- What it means for you
- Small ongoing entitlements can sometimes be paid out as a lump sum
| SRC Act section | What it covers | What it means for you |
|---|---|---|
| s 36 | Assessment of your capability to undertake a rehabilitation program | You may be asked to attend an assessment by a doctor or rehabilitation provider |
| s 37 | Provision of rehabilitation programs | A written program of treatment, graduated duties or retraining |
| s 40 | Duty to provide suitable employment | The employer must take reasonable steps to give you suitable duties |
| s 39 | Compensation for alterations | Costs of modifications or aids needed because of the injury |
| s 30 | Redemption of compensation | Small ongoing entitlements can sometimes be paid out as a lump sum |
Take part in assessments and programs unless you have a genuine reason not to. Refusing without a reasonable excuse can affect your compensation, so if a proposed program doesn't suit your injury, put your reasons in writing and get your treating doctor's view.
Making suitable duties work
- ✓ Ask for your duties, hours and review dates in writing
- ✓ Make sure your treating practitioner has seen and agreed the plan
- ✓ Keep a simple diary of symptoms and hours worked each week
- ✓ Raise problems early with your case manager rather than stopping work
- ✓ Remember that every hour above 25%, 50% and 75% of normal hours lifts your adjustment percentage after 45 weeks
For specialist roles with operational standards, such as firearms or tactical work, ask early how long you can stay on restricted duties and what a return to full duties will require.
Psychological injury and the PTSD presumption
Since the Fair Work Legislation Amendment (Closing Loopholes) Act 2023, the SRC Act presumes that PTSD in a first responder is work-related. Section 7(13)(a) names the AFP Commissioner, a Deputy Commissioner and any AFP employee as first responders, so sworn members, PSOs, ACT Policing and unsworn staff are all included.
The conditions in s 7(11)
- ✓ You've been diagnosed with PTSD by a medical practitioner or psychologist under DSM-5-TR
- ✓ You were employed as a first responder at any time before the symptoms became apparent
- ✓ Your PTSD was suffered or aggravated on or after 15 December 2023
- ✓ Employment is then taken to have contributed to a significant degree, unless the contrary is established
What it changes
- ✓You don't have to prove which incidents caused your PTSD
- ✓A psychiatrist isn't required; a psychologist's diagnosis can qualify
- ✓It covers unsworn AFP employees too
What it doesn't
- ✕It doesn't apply to PTSD suffered before 15 December 2023
- ✕It doesn't cover depression or anxiety without a PTSD diagnosis
- ✕Comcare can still rebut it with evidence, and the s 5A exclusion remains
For other psychological injuries, the general disease test applies: work must contribute substantially more than materially. Keep notes of incidents, deployments and conversations, and see a treating practitioner early.
If you need to talk to someone now
-
Emergency
000If you or someone else is in immediate danger.
-
Lifeline
13 11 1424/7 crisis support. Text 0477 13 11 14.
-
Beyond Blue
1300 22 463624/7 counselling and support.
-
AFP Employee Assistance Program
Internal
Free, confidential counselling for staff, partners and dependants (EA cl 79). Find the current number on the intranet.
-
Fortem Australia
1300 33 95 94Lists the AFP among the first responders it serves. Business hours.
Medical costs and lump sums
Comcare pays the reasonable cost of medical treatment for an accepted injury, whether or not you're off work (s 16). There's also help with household services and attendant care (s 29), and two lump sums for permanent impairment.
Impairment threshold
10% WPI
s 24; 5% for hearing loss
Permanent impairment max
$243,910
indexed, from 1 Jul 2026 (secondary)
Non-economic loss max
$91,466
two components of $45,733 each (secondary)
The permanent impairment payment under section 24 is based on your whole person impairment percentage under Comcare's approved Guide. Non-economic loss under section 27 is paid on top, using a second assessment of how the impairment affects your life. The 10% threshold applies to psychiatric impairment too.
Indexed figures
The 2026-27 maximums above come from a law firm's summary of Comcare's indexed rates, because Comcare's own page didn't load when we checked. Household services and attendant care are each capped at about $609.74 a week on the same source.
How workers comp interacts with medical retirement
Section 32 of the AFP Act lets the Commissioner retire an employee "because of physical or mental incapacity", with or without consent. A non-consensual retirement can be reviewed. Before it can happen, CSC must usually certify: a section 54C certificate for CSS members under maximum retiring age, and certificates for PSS and PSSap members under 60.
- 1
Accepted Comcare claim
While employedWeekly payments under s 19, with rehabilitation and suitable duties.
- 2
Incapacity retirement considered
s 32The Commissioner decides under AFP Act s 32, after any CSC certificate.
- 3
Super benefit paid
CSCYour CSS, PSS or PSSap invalidity benefit is paid because of the retirement.
- 4
Comcare payments recalculated
ss 20-21AWeekly payments switch from s 19 to s 20 (pension), s 21 (lump sum) or s 21A (both), which reduce compensation by reference to the super benefit.
The offset formulas are complex and depend on your scheme, so ask Comcare and CSC for written estimates before agreeing to retire. Our AFP medical retirement guide covers the process in more detail.
Disputes: reconsideration, the ART and the Federal Court
If Comcare rejects your claim, reduces payments or refuses treatment, there's a clear three-step path. The AAT was replaced by the Administrative Review Tribunal (ART) on 14 October 2024.
Ask Comcare to reconsider
- Time limit
- 30 days from when the decision came to your notice
- Notes
- Extensions possible (s 62). Comcare must decide within 30 calendar days.
Apply to the ART
- Time limit
- 60 days from the reconsideration decision
- Notes
- SRC Act s 65(4) overrides the ART's usual 28 days. No fee for SRC decisions.
Appeal to the Federal Court
- Time limit
- 28 days from the ART decision (Comcare guidance)
- Notes
- Questions of law only
| Step | Time limit | Notes |
|---|---|---|
| Ask Comcare to reconsider | 30 days from when the decision came to your notice | Extensions possible (s 62). Comcare must decide within 30 calendar days. |
| Apply to the ART | 60 days from the reconsideration decision | SRC Act s 65(4) overrides the ART's usual 28 days. No fee for SRC decisions. |
| Appeal to the Federal Court | 28 days from the ART decision (Comcare guidance) | Questions of law only |
The AFP Association has industrial officers and lawyers who help members with Comcare disputes and appeals. Call them before you lodge a reconsideration request, because the evidence you submit then shapes everything after.
Support services for AFP, ACT Policing and PSOs
These services are confirmed on the AFP's, the AFPA's or the provider's own website.
AFP Employee Assistance Program
- What it offers
- Free, confidential counselling for staff, partners and dependants, on paid time (EA cl 79)
- Contact
- Intranet
AFP SHIELD health program
- What it offers
- Prevention, early intervention, rehabilitation and recovery
- Contact
- Intranet or your manager
AFP Association (AFPA)
- What it offers
- Industrial officers and lawyers, including Comcare disputes and appeals
- Contact
- (02) 6285 1677
AFP Legacy
- What it offers
- Support and financial help for families of AFP members who die or suffer an accident, injury or illness
- Contact
- (02) 5126 9335
Fortem Australia
- What it offers
- Free wellbeing and psychology support for first responders and families; lists the AFP
- Contact
- 1300 33 95 94
Lifeline / Beyond Blue
- What it offers
- 24/7 crisis support and counselling
- Contact
- 13 11 14 / 1300 22 4636
| Service | What it offers | Contact |
|---|---|---|
| AFP Employee Assistance Program | Free, confidential counselling for staff, partners and dependants, on paid time (EA cl 79) | Intranet |
| AFP SHIELD health program | Prevention, early intervention, rehabilitation and recovery | Intranet or your manager |
| AFP Association (AFPA) | Industrial officers and lawyers, including Comcare disputes and appeals | (02) 6285 1677 |
| AFP Legacy | Support and financial help for families of AFP members who die or suffer an accident, injury or illness | (02) 5126 9335 |
| Fortem Australia | Free wellbeing and psychology support for first responders and families; lists the AFP | 1300 33 95 94 |
| Lifeline / Beyond Blue | 24/7 crisis support and counselling | 13 11 14 / 1300 22 4636 |
We couldn't verify the AFP EAP provider's current phone number on a public page, so we haven't published one.
If you or someone else is in immediate danger, call 000.
Questions to ask the AFP Association
The AFPA handles Comcare matters every week. Take this list to your first call.
- ✓ How has Comcare calculated my NWE, and is my Core Composite included?
- ✓ How many of my 45 weeks of lost hours have I used so far?
- ✓ Does my PTSD claim meet the s 7(11) presumption, and is the date of injury after 15 December 2023?
- ✓ Has my personal leave been re-credited under s 23A(9)?
- ✓ Should I ask for a permanent impairment assessment now?
- ✓ How would incapacity retirement change my weekly payments under ss 20-21A?
- ✓ Can AFPA lawyers help with a reconsideration or ART application?
- ✓ What suitable duties are available, and how do I lift my hours safely?
For pay context, see our AFP salary guide and the AFP pay deal. Comparing forces? Read how the NT, SA and Tasmania treat injured officers.
Free email alerts
Changes to AFP injury and support schemes
We watch the SRC Act, Comcare's yearly indexed amounts and any changes to the first responder PTSD presumption. Get a short email when something that affects injured AFP, ACT Policing and PSO members changes.
- ✓New Comcare lump sum caps each July
- ✓Alerts when the SRC Act or regulations change
Frequently asked questions
Who handles AFP workers compensation claims?
Comcare. AFP employees are covered by the Safety, Rehabilitation and Compensation Act 1988 (the SRC Act), and the AFP pays premiums to Comcare, which decides claims. The AFP Act also refers to the SRC Act in its retirement provisions. ACT Policing members and PSOs are AFP employees, so they're covered the same way.
How much does Comcare pay injured AFP members?
For the first 45 weeks of lost hours, you're paid up to 100% of your normal weekly earnings, less what you earn or could earn. After that, the rate depends on how much you work: 75% if you're not working, rising in steps to 100% if you're back on full hours. Payments are capped at 150% of AWOTE.
Is PTSD presumed for AFP members?
Yes. Section 7(11)-(14) of the SRC Act, added by the Closing Loopholes Act, presumes that employment as a first responder contributed significantly to PTSD, unless the contrary is established. First responders expressly include any AFP employee. It applies to PTSD with a date of injury on or after 15 December 2023, diagnosed by a medical practitioner or psychologist under DSM-5-TR.
Do PSOs and ACT Policing get the PTSD presumption?
Yes. Section 7(13)(a) of the SRC Act lists the AFP Commissioner, a Deputy Commissioner and any AFP employee within the meaning of the AFP Act 1979. Protective Service Officers and ACT Policing members are AFP employees, so they fall within it, as do unsworn AFP staff.
How long does Comcare take to decide a claim?
Under the SRC Regulations, from 1 April 2024 Comcare has 20 calendar days for an injury claim and 60 calendar days for a disease claim, which includes most psychological injuries. The clock pauses while a medical examination or requested information is outstanding.
Do I get my personal leave back if Comcare accepts my claim?
Yes. Section 23A(9) of the SRC Act says that where salary was paid for a period now covered by compensation, the employer must restore the employee's leave credit. The AFP's Serious Illness Registry is only for non-compensable illness or injury, so a work injury should run through Comcare.
How do I challenge a Comcare decision as an AFP member?
Ask Comcare to reconsider within 30 days of the decision coming to your notice (extensions are possible). If you disagree with the reconsideration, apply to the Administrative Review Tribunal within 60 days. There's no ART fee for SRC Act decisions. Appeals on questions of law go to the Federal Court.
What happens to Comcare payments if I'm medically retired from the AFP?
Workers comp doesn't end because you leave. But once you retire and receive a superannuation benefit because of that retirement, weekly payments are worked out under sections 20, 21 or 21A instead of section 19, which reduce compensation by reference to the super benefit. Get the figures from Comcare and CSC before you decide.
Evidence
Sources and how we checked them
Every figure on this page comes from the sources below, read on 9 October 2026. Pay rates and rules change when new agreements are made, so check the source for the date you're reading this. Where we couldn't confirm something from an official source, the page says so instead of guessing. Spotted an error? Read our corrections policy.
- Safety, Rehabilitation and Compensation Act 1988 (Cth), compilation in force 1 July 2026 — ss 5A, 5B, 7(11)-(14), 8, 9, 16, 19-24, 23A, 27, 29, 53, 54, 62, 65
- Safety, Rehabilitation and Compensation Amendment Regulations (decision timeframes, reg 11A)
- Comcare: PTSD presumption factsheet for first responders (Jul 2025) — read via search excerpts
- Australian Federal Police Act 1979, ss 32-33 — retirement for incapacity and CSC certificates
- AFP Enterprise Agreement 2024-2027 — cl 54 personal leave and Serious Illness Registry; cl 79 EAP
- Administrative Review Tribunal Rules 2024, r 30 — no fee for SRC Act reviews
- AFP: Health and wellbeing — SHIELD program
- AFPA: Industrial and legal member benefits
- AFP Legacy: help for families
- Fortem Australia: Who we serve
- Sparke Helmore: Workers compensation statutory rates 2026-27 — secondary; Comcare indexed amounts from 1 July 2026
Related guides
Serving officers
More in this series
General information, not advice. This guide explains published rules and rates. It doesn't consider your personal circumstances and isn't financial, legal, tax or credit advice. Confirm anything you rely on with your force, your police association, the ATO or a licensed professional.